Debt Consultants – Do You Work Over 40 Hours Per Week?

The multi-billion dollar debt collection industry depends on the labor of overworked and underpaid debt consultants.  Debt consultants work in high-pressure call-center environments for upwards of 16 hours per day, 6 hours per week.  If you are current or former debt consultant and this sounds familiar, please contact us for a free case review.

Background:

Debt consultants, also referred to as debt buyers, debt counselors, or recovery specialists, sell debt settlement plans.  They must adhere to a strict script, from the time they first verify that the customer owes a certain amount of money, to the end of the call when they arrange for a monthly draw from the customer’s bank account.

Debt consultants must work as many hours as are necessary to reach assigned sales goals, often without overtime pay or rest and meal breaks. Debt settlement companies attempt to skirt the law by misclassifying debt consultants as “exempt” employees, and deny them the overtime pay they are entitled to under federal and state laws. 

Does this Sound Like Your Situation?

• Do you work as a debt consultant, debt buyer, debt counselor, or recovery specialist in a call center environment?
• Do you follow a script to the letter when speaking with callers about debt settlement packages?
• Does your compensation consist entirely of commissions?
• Are you paid a flat commission rate per sale, regardless of how large a settlement package you sell to a customer?
• Is your pay docked if you fail to meet or exceed your draw?
• Are you paid a set salary, but no overtime wages?

If you’ve experienced these or other situations at your debt collection job, you may be owed back wages, including overtime pay.

Contact us if you have worked or currently work as a debt consultant and are not paid overtime.  Fill out our free case review form below. If you do not wish to submit information online, and would like to speak with someone experienced in these types of claims, please call us at 800-755-0098. All information you submit will be kept confidential. Employers can't retaliate against you for speaking with a lawyer or for trying to protect your legal rights.