Telephone Cramming - Extra charges on your telephone bill?

It has come to light that some phone companies may be improperly tacking unauthorized charges onto customers' phone bills. These extra charges can come in many forms and are often hard to detect unless you closely review your phone bill.

Background:

Telephone cramming happens when phone companies cram your phone bill with extra charges for services that you may not have ordered or have not used. The companies doing this rely on confusing phone bills to mislead customers into paying for these services. Since many phone companies bill customers on behalf of other companies for services such as voice mail, long distance or internet access, extra charges for services customers never agreed to buy in the first place can easily be missed

Cramming comes in many forms and is often hard to detect unless you closely review your bill. The following are examples of how phone bills may be crammed with extra charges:

• Charges for services that are explained in very general terms such as "service fee," "service charge," "other fees," "mail server," "calling plan," or "membership;"
• Charges that are added to your phone bill every month without a clear explanation of the services provided - such as a "monthly fee" or "minimum monthly usage fee;" and
• Charges for unauthorized service, but you were misled about its actual cost.

What can you do?

If you have believe you may have been crammed, it may also be important to contact an attorney who can help you protect your potential legal claim. If you would like more information, or would just like to talk with a lawyer experienced in this litigation, please call attorney David Cialkowski at 1.800.755.0098 for a free consultation or click here to fill out an online free case review.