Apple Admits to Slowing Down iPhone

iPhone owners have brought legal claims against Apple after learning that Apple deliberately slowed down older devices. Customers started noticing their devices slowing down following updates to newer versions of iOS. The company never warned its customers that by updating, their iPhone battery performance would drop. Apple admitted in late December that it has deliberately slowed down older devices.

The iPhone users’ lawsuit alleges that Apple is purposely engaging in “power management techniques” to force them to switch over to the latest versions of the iPhone or coercing them to buy a replacement iPhone battery. Both options present a cost to the customer.  Zimmerman Reed is representing iPhone owners experiencing device performance slow-downs, referred to as throttling. According to an article published by The New York Times, the company contends it slowed down the older devices “to prevent them from unexpectedly shutting down.”

If you own an iPhone at issue and your phone has been slowing down after you updated to iOS 10.2.1 or 11.2, or if you purchased a new battery or iPhone replacement, we can help you with your potential claim.  Submit a free case review form or call us at 1.800.887.8029 to learn more about the lawsuit.

What is the problem with iPhone batteries?

The iPhone runs on a lithium-ion battery which, as Apple describes, is able to “charge faster, last longer, and have a high power density for more battery life” but also is suitable for lighter phones. Lithium-ion batteries are touted for their longevity and remain the safest, most accessible battery technology available on the market. Lithium-ion batteries wear over time which decreases the battery power or time a device will stay powered on, but battery wear does not impact device performance. The iPhone customers’ lawsuit alleges that Apple secretly installed a performance degrading feature into routine iOS updates and did not disclose the effects of these features to consumers.  When an iPhone has a worn battery with a lower capacity, code from iOS 10.2.1 and/or later to 11.2 slows down the performance of the device. Many iPhone users believed that their device affected by this feature had performance issues and were obsolete and then purchased new phones or replaced the affected iPhone batteries at a cost of $79 as a replacement. The current cost of a new iPhone ranges from $349-$1,149. Apple recently announced in an apology that while it wouldn’t pay for new batteries,  it would charge a discounted rate of $29 for battery replacement on affected iPhones.  Apple offered no compensation to those who already replaced their batteries or devices.

Which iPhones are slowed down?

The performance and battery reduction affects the following iPhone models:

  • iPhone 6
  • iPhone 6 Plus
  • iPhone 6S
  • iPhone SE
  • iPhone 7
  • iPhone 7 Plus

How We Can Help

The lawsuit filed by Zimmerman Reed is seeking compensation for iPhone owners.  If you own one of the iPhones at issue, or purchased a new battery or replacement iPhone – we want to hear from you.  Submit a free case review form or give us a call us at 1.800.887.8029.