Zimmerman Reed represented plaintiffs in a $5.8 million nationwide settlement reached in the class action lawsuit involving Coach, Inc.’s merchandise offered at a discount from a “MFSRP” sold in Coach-branded outlet stores in the United States. The Settlement resolved litigation over whether Coach allegedly violated state laws regarding the marketing and sale of the merchandise offered at a discount from a “MFSRP”. The claims deadline has passed.


Coach Outlet – Deal or Deception?

You shop at Coach Outlet stores for the deals, but you also expect to get the same merchandise sold at the Coach retail stores – perhaps from last season or with a minor imperfection. Customers have been outraged to find out that Coach actually makes merchandise to be exclusively sold in their outlet stores. While the price tags at the outlet store display a manufacturer-suggested retail price (MSRP) – it’s alleged that the vast majority of items were never sold in the retail store for the displayed price.

We represent consumers who allege Coach Outlet tricked them into thinking they were getting deeper discounts on sales by misrepresenting original prices and quality of the merchandise. If you bought merchandise from a Coach Outlet store, we can help you with your claim. Call us at 1-800-887-8029 or submit a free case review form.

Coach Outlet Pricing Scheme

Consumers allege the MSRP price listed on Coach Outlet price tags does not represent a former price at all. Instead, these are fictional amounts intentionally selected so that Coach Outlet can advertise phantom markdowns. The lawsuit further alleges that the entire price tag – even the entire outlet store motif – is designed to falsely convince consumers that they are buying Coach retail designer brand products at deeply reduced prices.

Coach Outlet

(Consumers allege this purse was never sold at $395 as the MSRP price claims)

How We Can Help

How We Can Help

If you bought merchandise from the Coach Outlet, you may have a claim. Please call us at 1.800.887.8029 for more information. Zimmerman Reed has a distinct reputation for excellence in consumer protection litigation. When corporations misrepresent goods or services, these violations not only injure individuals, they take a significant toll on public confidence in the marketplace. We have helped individuals nationwide and we welcome your questions.