Consumer Protection

Zimmerman Reed has a distinct statewide and national reputation for excellence in consumer protection litigation. When corporations conceal their contractual obligations, misrepresent goods or services, charge for services not rendered, or use any kind of unfair business practice, these violations not only injure individuals, they take a significant toll on our society’s economic health and on public confidence in the marketplace.

 

For individuals injured by consumer fraud, some claims may be pursued effectively on an individual basis. However, when financial harms are small and affect many consumers, courts often allow consumers to combine their claims in a class action, allowing recovery of financial loss, but equally important, to allow consumers to effectively assure that the wrongful conduct is stopped.

Featured Wins

Cases

Airline Low Price Guarantee

If you booked 2+ tickets at united.com from 2010 to 2014 you may have overpaid

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american spirit cigarettes

American Spirit Cigarettes

Consumers allege the packaging claims “100% additive-free” and “natural” to deliberately mislead smokers

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Atlas Chalet Shingles Cracking

Atlas Chalet shingles may crack, blister, and split, leading to damage to your home

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California Parking Tickets

If you contested a parking citation through an initial review and lost, you may have a claim

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CenturyLink Billing Practices

Customers allege that CenturyLink signed them up for services they didn’t request or authorize

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Charity Investigation

Donors may be unknowingly donating their money directly to a telemarketer

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Coach Outlet Deceptive Marketing

Consumers allege the MSRP price listed on Coach Outlet price tags does not represent a former price at all

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Dometic Refrigerators

Certain Dometic refrigerators may have design defect making them a fire hazard risk

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Experian Credit Score

Experian customers may have received incorrect credit scores

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force placed insurance

Force Placed Insurance Lawsuit

When your policy lapses, you can be forced into an over-priced policy that often offers less protection

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GM Ignition Switch Recall

Owners of GM vehicles recalled for a faulty ignition switch may have a claim

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Gold IRA Investigation

Gold investments may be worth less than previously assumed

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Harley Davidson Engines Overheating

Riders across the country are facing severe burn injuries from their Twin Cam 103 engines

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Home Depot Security Breach

Banks and credit unions may recover losses arising from the Home Depot data breach

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LA Parking Ticket Lawsuit

A deeply flawed parking system and a recent court ruling could create changes statewide

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McCormick Black Pepper Tins

McCormick starting shipping 25% less pepper without changing the size of the signature tins

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navient school loans

Navient Student Loans

Navient may have steered borrowers into bad repayment programs

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Pacquiao-Mayweather Pay-Per-View Lawsuit

If you paid to watch the pay-per-view fight, you may have a claim

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Papa Murphy’s Promotional Text Messages

Spam text message marketing practices by Papa Murphy’s Pizza

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Computer

Publishers Clearinghouse False Winners

Online pop-up telling you that you won $10,000, only to find out that you didn’t?

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Sale Disclosure Document Overcharges

You may have overpaid in obtaining sale disclosure documents

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Spam Text Messages

The TCPA prohibits spam text messages and provides up to $500 in damages for each unsolicited text message

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SuperAmerica Text Messages

Lawsuit filed on behalf of individuals nationwide who received text message advertisements

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Target Security Breach

Representing banks and financial institutions affected by the Target security breach

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Uber “Hell” Tracking Program

Uber developed a secret software program called “Hell” with the intention to spy on its rival

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UBS Reverse Convertible Note Investigation

UBS traded Reverse Convertible Notes without customer awareness

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Vizio Smart TV Data Collection

Vizio Smart TVs secretly collect and transmit consumer information to advertisers and data brokers

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Your Team

As a law firm, it’s really not about us. It’s about you. Your fight is our fight and we will go toe-to-toe against any opposition. And believe us, we fight to win. Every member of our firm puts themselves in your shoes to truly understand your challenges and deliver life-changing results.